.support-shell{max-width:1120px;margin:0 auto;padding:28px 22px 60px}.support-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;padding:34px 36px;background:#0f2a4f;color:#fff}.support-hero small{color:#7dd3fc;letter-spacing:.16em;font-weight:800;font-size:10px}.support-hero h1{font-size:32px;margin:7px 0}.support-hero p{max-width:600px;margin:0;color:#dbeafe;line-height:1.8}.support-hero a{color:#dbeafe;white-space:nowrap}.support-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;margin-top:18px}.support-panel{border:1px solid #dbe5f0;background:#fff;padding:22px}.panel-tabs{display:flex;border-bottom:1px solid #e2e8f0;margin:-22px -22px 18px}.panel-tabs button{flex:1;border:0;background:#f8fafc;padding:13px 10px;color:#64748b;font-weight:700;cursor:pointer}.panel-tabs button.active{background:#fff;color:#0f2a4f;box-shadow:inset 0 -3px #2563eb}.support-form label{display:block;margin:0 0 14px;color:#334155;font-weight:700}.support-form input,.support-form select,.support-form textarea{display:block;width:100%;margin-top:6px;border:1px solid #cbd5e1;padding:11px;background:#fff;font:inherit;color:#1e293b}.support-form textarea{min-height:150px;resize:vertical}.primary-command{min-height:42px;border:0;background:#2563eb;color:#fff;padding:0 18px;font-weight:800;cursor:pointer}.form-message{min-height:22px;margin:10px 0 0;color:#047857;white-space:pre-wrap}.form-message.error{color:#b91c1c}.empty-result{display:grid;place-items:center;min-height:360px;text-align:center;color:#64748b}.empty-result strong,.empty-result span{display:block}.empty-result strong{color:#0f2a4f;font-size:18px;margin-bottom:8px}.ticket-card h2{font-size:20px;color:#0f2a4f;margin:0 0 6px}.ticket-meta{display:flex;flex-wrap:wrap;gap:7px;margin:10px 0 16px}.ticket-meta span{padding:4px 8px;background:#eff6ff;color:#1d4ed8;font-size:12px}.ticket-detail{white-space:pre-wrap;line-height:1.75;padding:12px;background:#f8fafc}.ticket-message{padding:11px 12px;margin:8px 0;background:#f8fafc;border-left:3px solid #94a3b8;white-space:pre-wrap}.ticket-message.staff{border-color:#2563eb;background:#eff6ff}.ticket-message small{display:block;color:#64748b;margin-bottom:4px}.reply-form{display:flex;gap:8px;margin-top:14px}.reply-form input{flex:1;border:1px solid #cbd5e1;padding:10px}.reply-form button{border:0;background:#0f766e;color:#fff;padding:0 14px;font-weight:700}.support-footer{display:flex;justify-content:center;gap:18px;padding:20px;color:#64748b;font-size:13px}@media(max-width:760px){.support-shell{padding:14px 12px 40px}.support-hero{display:block;padding:24px 20px}.support-hero h1{font-size:26px}.support-hero a{display:inline-block;margin-top:16px}.support-grid{grid-template-columns:1fr}.support-panel{padding:18px}.panel-tabs{margin:-18px -18px 18px}.reply-form{display:grid;grid-template-columns:1fr}.reply-form button{min-height:40px}}